Query API requests and data viewer intermittently returned 500 Internal Server Errors

Incident Report for Fulcrum

Resolved

Query API requests and the data viewer intermittently returned 500 Internal Server Errors during this window. The instance was rebooted at 7:55 AM EST. Once the reboot completed, DB replication was restored and all errors resolved. Duration: 8:00 PM - 7:55 AM EST

Posted Aug 31, 2026 - 20:00 EDT

This incident affected: Fulcrum (United States) (Web, Query Service).