Mobile Application Esri Basemap Issues

Incident Report for Fulcrum

Resolved

This incident has been resolved.

Posted Sep 05, 2024 - 09:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 04, 2024 - 22:15 EDT

Update

We are continuing to investigate this issue.

Posted Sep 04, 2024 - 22:15 EDT

Investigating

Our Esri basemaps are currently facing a Services Outage issue, and we are in discussion with the Esri team for a resolution.

Posted Sep 04, 2024 - 20:03 EDT

This incident affected: Fulcrum (United States) (Mobile Sync, Web, Query Service), Fulcrum (Australia) (Mobile Sync, Web, Query Service), and Fulcrum (European Union) (Mobile sync, Query Service, Web).